The external IT department for companies in Romania

IT subscriptions are billed per user, from €25 per month for administration only up to €55 for the package with advanced security and Microsoft 365 licences included. Servers, network gear, and cloud backup are billed separately per device. For most companies with 10–50 employees, the monthly cost is less than half an in-house IT specialist's salary — and behind it is a full team, not one person. A firm quote comes after the initial audit.

Response times are written into the SLA and are the same in every plan: maximum one hour for critical incidents and maximum four hours for everything else. Business-blocking incidents always come first. Most requests are solved remotely. Interventions are unlimited, so the number of tickets in a month does not change the invoice.

Most often we work with them. We take the routine — tickets, maintenance, monitoring, documentation — and free them for internal projects that need knowledge of the business. A full takeover takes 2–4 weeks and includes inventory, passwords, licences, and documenting the whole infrastructure.

Yes. Remote support covers the entire country. On-site visits are agreed in the contract from the start: how many are included and how extra travel is billed, so the invoice has no surprises.

We come on site, inventory equipment, licences, accounts, and vendors, check the network, backup, and security, then deliver a written report: what works, what is risky, what you are overpaying for, plus prioritised recommendations and estimated costs. Data collection takes 1–2 days; the report arrives within 5 business days. The report remains yours even if we never sign a contract.

We sign an NDA and data-processing clauses. Access is named and logged; passwords sit in a controlled vault. For compliance we implement and operate the technical measures GDPR and NIS2 require — encryption, access control, logging, backup, incident procedures — and we prepare the technical documentation needed in an inspection. Legal interpretation stays with your lawyer or DPO.

No. The published prices assume a 12-month commitment. If you prefer no minimum term, rates are 10% higher; everything else stays the same. Notice to end is 30 days, with no exit fees.

MAXIT is the public brand of VIRTUO DIGITAL SRL, Romanian company, CUI 39287702, Trade Register J201800070331, headquarters at Strada Cetății 144, Șcheia, Suceava, Romania. The team has delivered IT services for companies since 2014.